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Assistant Community Living Worker

Full Job Description

The Assistant Community Living Worker holds a critical direct support role within CLUOV, providing flexible and innovative supports to people with intellectual disabilities in the community in a respectful, courteous, and helpful manner. This support entails, for example, assisting with personal care (hygiene, finances, meal preparation, appointments), maintaining cleanliness and organization of the home, conducting routine inspections/examinations of property equipment and premises, and facilitating the pursuit of unique, individualized, and meaningful goals. Theypractices have been established in accordance with SIPPDA, QAM (O.Reg. 299/10) and all MCCSS, MOL, ESA1[i] and/or additional applicable legislation as appropriate for this role, will align with any current Collective Bargaining Agreement between CLUOV and CUPE. They will remain accountable and ensure adequate resources to meet the needs of the people supported. They carry a responsibility to represent themselves and the organization professionally at all times, reflecting the values of the organization both internally and externally. Employees are required to work at any location within the organization and flexibility regarding scheduling is expected

SKILLS AND KNOWLEDGE

Skills and Knowledge

  • Post-secondary education in the field of Human Services (i.e. Developmental Services Worker, Social Service Worker, Recreation and Leisure, Addictions, Psychology, Nursing); or some combination of relevant education and/or experience is required.

  • The ACLW will maintain knowledge of diverse needs, verbal and non-verbal communication strategies and individualized practices.

  • They will remain informed and up-to-date regarding organizational information, completing essential supportive duties thoroughly, positively, and respectively.

  • They must demonstrate excellent understanding and compliance of outlined behavioral approaches and best practices in line with established standards, and effective use of technology.

  • They will provide evidence of patience, empathy, understanding, creative problem solving, interpersonal skills, and a positive approach to supporting people with disabilities, eager to promote equity, inclusion and self-expression.

Communication

  • Demonstrates superior oral and written communication skills.

  • Utilizes teamwork and networking skills, speaking effectively and respectfully to people supported, management, and other employees of the organization.

  • Comfortable implementing alternative verbal and non-verbal communication systems and techniques to best accommodate and advocate for each person supported.

  • Handles confidential and sensitive issues discreetly and professionally.

  • Communicates effectively and in a supportive manner to create a cohesive approach with others in leadership and all staff.

  • Demonstrates a passion for teaching, mentoring and advocating.

  • Minimizes miscommunication by qualifying text or emails and responding in a timely meaningful manner.

  • Proofreads for spelling and grammatical errors in all forms of correspondence.

  • French language skills would be an asset.

Report Writing and Data Compilation

  • Reads and interprets documents, and procedure manuals.

  • Uses their analytical skills to collect, organize, analyze, and disseminate significant amounts of information with an attention to detail and accuracy.

  • Modifies and extracts reports, notes and other documentation using the AIMS database, or other platforms, compiling, validating and analyzing data from different sources.

Time Management

  • Is self-directed, maintain superior organizational and time management skills to manage overlapping priorities and multiple areas of responsibility.

Reasoning Ability

  • Applies common sense and understanding to carry out instructions in written, oral or diagram form.

  • Takes key information from employees, stakeholder, and people supported and assists members of the CLUOV team to resolve day-to-day problems that may arise.

Competency Skills

  • Demonstrates the ability to take initiative, develop creative problem-solving solutions, form interpersonal relationships, and utilize collaboration and resource management skills.

  • Seeks opportunities for further self-development and training related to competency-based skills.

Certificates, Licenses and Registrations

  • Must maintain a current and valid G or G2 Ontario Driver’s License with proof of at least $2 million vehicle insurance coverage.

  • Provides a recent, clear Criminal Record and Vulnerable Sector Screening Check and Standard or Emergency First Aid/CPR Certificate.

  • Acquires CPI Training Certification, Controlled Acts Training, Safe Food Handling Certificate, and other courses/training as required.

ESSENTIAL ROLES AND RESPONSIBILITIES

Personal Outcome Measures

  • Maintains an in-depth knowledge of each person supported and their required supportive needs.

  • Becomes familiar with how each person supported defines outcomes for themselves, understanding their preferences and priorities in order to tailor supports accordingly.

  • Participates in planning meetings, contributing to the Individual Support Plan and best support practices for people supported.

  • Assists people supported to achieve identified goals as outlined in plans or otherwise established.

  • Provides information that enables people supported to make informed decisions and choices.

  • Identifies opportunities to improve supports and services.

Health, Wellness and Medication

  • Dispenses, records, and signs for the administration of medication to people supported as per the orders of a health professional, maintaining an understanding of the intended use, side effects and efficacy to help the person supported work towards the best possible health outcomes.

  • Assists with the admission, transfer, and discharge of people supported to/from hospitals, clinics and other health care facilities.

  • Records and reports any signs of illness or injury and follows proper direction when supporting a person who is ill or injured.

  • Collects specimens as directed and required.

  • Adheres to established health, medication, behavior, and preferred support protocols and practices at all times.

Personal Care

  • Provides personal care such as lifting, transferring, toileting, incontinent care/changing, bathing, grooming, dressing and other personal hygiene practices in a safe, respectful and personalized fashion.

  • Carries out household management duties required, such as laundry, dishes, cleaning, and tidying, to maintain a clean and safe environment both inside and outside the home.

  • Assists people supported in the process of identifying and organizing their own clothing and other personal items in the home.

  • Facilitates or completes meal planning, preparation, feeding, and associated clean up as required, with strict adherence to safe food handling techniques.

  • Assists people supported with ambulation using mobility aids as required, including walkers, canes and wheelchairs, and provides transportation to people supported as required.

Wellbeing of People Supported

  • Maintains and promotes a safe, enhancing environment for people supported, prioritizing their emotional and physical wellbeing and contributing to their enjoyment of their home and community.

  • Understands and promotes the rights and responsibilities of individuals who receive support.

  • Assists people to develop adaptive skills using positive, personalized approaches.

  • Demonstrates an understanding of, and adherence to behavioral approaches and best practices outlined by the organization.

  • Is knowledgeable of standards set by the organization in terms of Personal Outcome Measures, and ensures these are maintained or improved.

  • Encourages self-expression, autonomy, and personal development among all people supported.

  • Possesses a duty to disclose signs, symptoms and suspicions of abuse and neglect.

  • Identifies and addresses any restrictive measures or practices and presents any information necessary for review of restrictions.

Household Duties

Cleaning

  • Assists in the development of, and adherence to a routine cleaning schedule.

  • Performs various cleaning duties including cleaning bathrooms, floors, counters, and other surfaces; properly disposing of sanitary, personal hygiene, and incontinence products and general garbage; and dusting, vacuuming, and sanitizing in accordance with the cleaning schedule or as assigned by the CLW or supervisor.

  • Assists people supported with personal laundry, changing linens, and the management of seasonal decorations as required.

  • Ensures all entrances and walkways are free of obstructions, and assists with general property upkeep.

  • Cleans equipment such as urinals, wheelchairs, and walkers for example, required for the care of people supported.

  • Maintains the appearance and sanitation of all areas in the home in accordance to regulatory Health and Safety standards.

 

Maintenance

  • Remains knowledgeable about the safe use, storage, and maintenance of household cleaning equipment and products, handling hazardous materials in accordance with WHMIS regulations.

  • Monitors rooms, halls, and general household equipment, recording, reporting and addressing safety hazards, equipment/furniture damage, or maintenance needs.

  • Conducts routine checks of home systems (ex: heating, cooling, monitoring, alarm, and emergency lighting systems) while on shift.

 

Dietary Needs and Inventory

  • Purchases and orders groceries in accordance with the dietary needs, budget, and preferences of the person supported.

  • Assists in the development and maintenance of personal inventories for people supported.

  • Maintains accurate records of expenditures, budgets and receipts.

  • Conducts regular inventory of stock to ensure adequate food and supplies for the person supported.

  • Prepares and serves food in accordance with individual dietary plans, the Canada Food Guide, and any other formal menus that are put in place.

  • Stores food safely, monitoring expiry dates.

Other Responsibilities

  • Remains knowledgeable of all personal needs, protocols, preferred and best practices, verbal and non-verbal communication techniques, and Individual Support Plans, implementing and adhering to all plans and protocols effectively and appropriately.

  • Remains current and informed regarding organizational information including emergency procedures.

  • Demonstrates an effective use of technology.

  • Demonstrates sound understanding and application of concepts related to NCI/CPI, participating in refresher training as required.

  • Completes essential job duties in a thorough and detailed manner.

ADDITIONAL REQUIREMENTS AND EXPECTATIONS

  • Communication skills

  • Organization and time management

  • Organizational leadership

  • Workplace safety

  • Familiarity with CLUOV's philosophy and values

  • Work in accordance with OHSA regulations

  • Team work

Additional responsibilities may be required of the CLW depending on the needs of the person supported, or operational needs. Such additional needs will be discussed between employee and employer.

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