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Strategic Directions

Our strategic plan applies a person-centred approach, emphasizing autonomy and individual aspirations to guide the organization's development and support  services. With a dedicated staff and visionary leadership, CLUOV is well equipped to address challenges within the Developmental Services sector.

STRATEGIC GOALS AND OPERATIONAL STRATEGIES

SERVICE EXCELLENCE

QUALITY OF LIFE

EMPLOYEE EXPERIENCE

Look to outcomes and other data to make decisions so we can be sure people are satisfied and receive respectful, responsive support

Ask questions and listen to people supported so that we can offer the best service and share our ideas with partners in Community Living

Ask questions and listen to employees in ways that everyone feels they have a voice, and use this to shape our organization and provide the best support.

ORGANIZATIONAL EXCELLENCE

BUSINESS PRACTICES AND COMMUNICATION

GOVERNANCE

Everyone connected to CLUOV needs to see themselves as a leader. We will keep learning, offering opportunities, and supporting growth.

Strengthen relationships with community partners. Reduce property ownership and increase community access. Involve others to share the benefits of inclusion.

Help our Board of Directors be stronger, finding and supporting new directors so they may be confident to represent CLUOV and our commitments.

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